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WiFi Troubleshooting Specialist · Lehigh Valley

YOUR WIFI IS BROKEN. WE PROVE WHY.

Professional RF signal analysis using industry-leading survey technology. We find dead zones, interference, and coverage failures — and hand you a report that proves exactly what's wrong.

Book a Survey → See how it works
4
Survey Types
Same
Day Response
1
Expert Contact
WiFi Troubleshooting
Certified RF Site Surveys
RF Signal Analysis
Dead Zone Elimination
Interference Detection
Professional Heatmaps
Lehigh Valley & Northampton Co.
Same-Day Response
WiFi Troubleshooting
Certified RF Site Surveys
RF Signal Analysis
Dead Zone Elimination
Interference Detection
Professional Heatmaps
Lehigh Valley & Northampton Co.
Same-Day Response
Sound familiar?

Everyone guesses.
Nobody finds it.

Most WiFi problems get "fixed" by rebooting the router or buying a new access point. The real issues — interference, channel overlap, physical obstructions, AP placement — never get diagnosed. They just keep happening.

We don't guess. We measure.

Calls dropping mid-meeting
Video calls freeze or drop in certain rooms. IT can't reproduce it. Nobody knows why.
Dead zones that shouldn't exist
You added more access points and it got worse. The signal fights itself.
Devices won't roam properly
Phone clings to a far AP instead of connecting to the closer one. Roaming is broken.
Interference from unknown sources
Something nearby is degrading your signal. You have no idea what or where.
The process

How we find it

01
📞
Discovery Call
We talk through your symptoms, environment, and existing equipment. 15 minutes. No charge. We scope the right survey type before anything else.
02
📡
On-Site Survey
We walk your space with professional-grade RF survey hardware, capturing real signal data at every point — signal strength, interference, channel overlap, and roaming behavior.
03
🗺️
Heatmap Report
You receive a professional report with visual heatmaps, findings, root cause analysis, and specific recommendations. Not guesses — measured evidence.
04
🔧
Fix or Hand Off
We fix what we find, or hand the report to your IT team with exact implementation steps. Either way, the problem is identified and documented.
// live_survey_data.map — signal_strength_rssi
Weak Fair Good Excellent
Professional Survey Tools
How we work

Professional-grade RF survey technology

We use the same professional-grade RF survey tools trusted by enterprise network engineers at hospitals, airports, and Fortune 500 companies — bringing that precision to businesses of every size in the Lehigh Valley.

📊
Visual Heatmaps
Floor-plan overlays showing exact signal strength, coverage gaps, and interference zones throughout your space.
🎯
Interference Detection
Identifies competing networks, rogue APs, non-WiFi interference sources, and channel congestion.
🔄
Roaming Analysis
Captures exactly where and how devices roam between access points — revealing sticky client issues.
📄
Professional Reports
Branded PDF deliverable with findings, evidence, and actionable recommendations your IT team can act on.
What we do

Survey & Fix Services

01 — MOST POPULAR
🔍
Troubleshooting Survey
The core service. You have a WiFi problem. We find out exactly what it is and why — with measured data, not guesswork. Includes a full written report.
Passive RF signal survey
Interference & channel analysis
Roaming behavior capture
Professional heatmap report
Root cause identification
From $399
Residential · SMB · Enterprise
02
⚡
Survey + Remediation
We find it and we fix it. Same-day diagnosis and remediation — AP repositioning, channel optimization, firmware updates, VLAN cleanup. Verified with a post-fix survey.
Everything in Troubleshooting Survey
On-site remediation
AP repositioning & tuning
Post-fix verification survey
Before/after heatmap comparison
From $699
Includes labor & configuration
03
📡
Active Survey
Full throughput, latency, roaming, and packet loss testing under real network load. Proves performance meets requirements — ideal for healthcare, hospitality, and compliance environments.
Real-world throughput & latency testing
Packet loss & roaming validation
Application performance analysis
Spectrum analysis & interference ID
Full compliance-ready report
From $799
Healthcare · Hospitality · Enterprise
04
🤝
MSP Subcontract Surveys
IT companies and managed service providers — we're your survey specialist. You sell it. We deliver a white-label professional report your client will trust.
White-label report available
Any survey type
Fast turnaround
Partner pricing available
Lehigh Valley & surrounding areas
Custom
Volume pricing for partners
05
🌐
Network Troubleshooting & Management
Beyond WiFi — full wired and wireless network diagnostics. Slow LAN, VLAN misconfigurations, switching issues, firewall problems, VPN failures. We trace it down and fix it.
LAN & WAN performance diagnosis
VLAN & switching troubleshooting
Firewall & VPN configuration review
Network health assessment
Ongoing management plans available
From $299
Hourly · Project · Managed
06
👨‍👩‍👧
Family Internet Management
Vendor-agnostic parental controls, content filtering, screen time limits, and device management for home networks. Works with any router or ISP — no proprietary hardware required.
Content filtering & safe browsing
Screen time scheduling
Per-device access controls
Guest network isolation
Works with any router or ISP
From $149
Residential · One-time setup
Who calls us

We solve WiFi problems for

🏥
Healthcare & Medical
HIPAA-critical environments where dropped connections affect patient care. EMR systems, wireless monitoring, and staff devices need guaranteed coverage.
🍽️
Restaurants & Hospitality
POS systems dropping mid-transaction, guest WiFi complaints, kitchen display failures. We find the RF culprit fast.
🏢
Small & Mid-Size Business
Office WiFi that worked great until it didn't. Video calls dropping, slow file transfers, mystery dead zones — all diagnosable.
🏫
Schools & Daycares
Chromebook carts that won't connect, video calls breaking up in classrooms. We survey and fix before the next school day.
🏭
Warehouse & Industrial
Scanner guns losing connection, inventory systems timing out, forklift-mounted devices dropping. RF in metal environments is complex — we know it.
💼
IT Teams & MSPs
Need a certified survey specialist you can call? We're your subcontract partner for WiFi diagnostics throughout the Lehigh Valley.

Most WiFi problems are invisible to the naked eye. The data reveals everything.

Jerome Pierre · Founder, Uplink Consulting
4+
Survey types offered
#1
Professional-grade survey tools
1hr
Avg. response time
0
Guesswork. Data only.

Uplink Consulting is an independent WiFi troubleshooting and site survey practice founded by Jerome Pierre, serving the Lehigh Valley, Northampton County, and surrounding areas. We use professional-grade RF survey tools to diagnose network problems with measured data — not assumptions. Vendor-agnostic. No upsells. Just answers.

Investment

Transparent pricing

Diagnostic
$399
Starting price · scope-dependent
Passive WiFi survey
Signal & interference analysis
Professional heatmap report
Root cause findings
Written recommendations
Get a Quote
Most Popular
Survey + Fix
$699
Starting price · scope-dependent
Everything in Diagnostic
On-site remediation included
AP repositioning & tuning
Post-fix verification survey
Before/after comparison report
Book Now
Enterprise / MSP
Custom
Volume & partner pricing
Any survey type
White-label reports
Multi-site projects
Partner pricing for MSPs
Priority scheduling
Let's Talk

Hardware billed at cost + 15% · Emergency same-day dispatch: +$75 · Free 15-min discovery call before any engagement

Get in touch

WiFi broken?
Let's find out why.

Start with a free 15-minute discovery call. Tell us your symptoms, we'll scope the right survey, and give you a fixed quote before any work begins. No surprises.

📞
Phone
(484) 272-2791
✉️
Email
info@uplinkconsulting.llc
📍
Service Area
Lehigh Valley, Northampton County & Surrounding Areas
⚡
Response Time
Same day · Mon–Sat